The Hosted AMM service is provided for devices under valid AirLink Support plans. If you have purchased a device without a AirLink Support plan, please contact your reseller to purchase one.
All devices are added to hosted AMMs upon receipt of the support plan purchase order.
If you have a new device but it has not been added to your AMM account, please contact the Support Team and it will be investigated further.
For all, non-MGOS devices, they will need to be manually redirected to the AMM server via ACEmanager:
Log into ACEmanager on your device.
Navigate to the Services tab and enter the server URL for your hosted AMM (for example: http://ammXX.airlink.com:8082/msci OR https://ammXX.airlink.com:8083/msci).
Click Apply at the top of the ACEmanager window.
Reboot.
Note: non-MGOS devices (ie, ALEOS) can take advantage of the SSL management tunnel much like the MGOS gateways. Please see the following link for more details: https://source.sierrawireless.com/airvantage/amm/reference/commonprocedures/aleos_management_tunnel/